QING FENG

Adaptable Professional | Dance Educator | Operational Support

Sydney, AU.

About

Enthusiastic and highly adaptable professional with a Working Holiday Visa, eager to leverage strong communication, organizational, and problem-solving skills in dynamic environments. Proven ability to coordinate teams, deliver exceptional customer service, and manage complex tasks efficiently, seeking opportunities to contribute to operational success and team cohesion.

Work

As Watson PNS

|

Leader

Hong Kong, , Hong Kong

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Summary

Led daily operational activities and staff management for a retail branch, ensuring smooth workflows and efficient service delivery.

Highlights

Orchestrated staff work arrangements, shift scheduling, and recruitment processes, optimizing team coverage and operational readiness.

Conducted work process inspections and coordinated effectively across departments, resolving operational problems to enhance efficiency.

Implemented solutions for day-to-day challenges, ensuring continuous service quality and minimizing disruptions.

LI QIANG JI

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Waiter

Hong Kong, , Hong Kong

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Summary

Delivered comprehensive dining services, managing customer orders, meal delivery, and financial transactions in a fast-paced environment.

Highlights

Managed efficient order taking, meal service, and accurate bill settlement, ensuring high levels of customer satisfaction.

Maintained cleanliness standards for dining areas and facilitated seamless outside catering (takeout) operations.

Handled cash and card transactions with precision, contributing to accurate daily financial reconciliation.

WU WU

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Dance Teacher

, , China

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Summary

Developed and instructed dance programs, guiding students through basic skills training, performance preparation, and choreography.

Highlights

Provided comprehensive training in basic dance skills and performance techniques, fostering student development and stage presence.

Designed and implemented engaging course arrangements and original choreography for student performances and showcases.

Mentored students to achieve performance goals, enhancing their technical proficiency and artistic expression.

Disney

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Warehouse Sorter

Hong Kong, , Hong Kong

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Summary

Efficiently sorted and organized goods within a large-scale warehouse, contributing to streamlined inventory management.

Highlights

Accurately sorted a high volume of goods, ensuring correct placement and optimizing warehouse organization.

Maintained an organized and accessible inventory system, contributing to efficient retrieval processes.

Adhered to strict safety protocols and operational guidelines for merchandise handling.

Education

Zhejiang Conservatory of Music

, , China
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Bachelor Dance Education, Choreography

Languages

English

Chinese

Skills

Office Productivity

Microsoft Office Suite, Data Entry, Document Management.

Customer Service

Client Relations, Order Processing, Problem Resolution, POS Systems, Cash Handling.

Operational Management

Staff Scheduling, Team Coordination, Process Improvement, Recruitment Support, Inventory Management, Logistics.

Dance & Education

Dance Instruction, Choreography, Curriculum Development, Performance Coaching, Student Mentorship.

Soft Skills

Communication, Adaptability, Problem-Solving, Teamwork, Enthusiasm, Interpersonal Skills.